about the ess workshop

The biggest problem on today's web sites and intranets is findability. Even as large companies have scaled up their investment in search and intranet development, one key ingredient is missing: the people. But people are present everywhere, people are social, and people leverage social strategies to find information all the time — at work, with colleagues, to solve real problems. Unfortunately, this social element is missing in most enterprise search systems. What can we do to about this?

 

Social search has the potential to improve search practices beyond what is possible with traditional informational retrieval algorithms. There exist several models of social search, which could be incorporated into enterprise and conventional search systems. In this workshop, we will frame these relevant models of social search in the context of a real world problem, and will discuss the potential benefits for both users as well as organizations.

 

Enterprise Social Search is a one-day workshop to teach the tools necessary for designing good search experiences within large organizations. The workshop will cover how to think about the power of social networks, how to design for search, the benefits of social search, what makes enterprise search unique, as well as the design studio methodology. We will begin with a formal presentation around social search efforts to date, synthesize findings from a number of research reports, and illustrate our ideas with concept maps and sketches. The second half of the day includes hands-on learning, exploring, and designing enterprise social solutions using the Design Studio methodology.

 

Register

Spots are limited, so sign up now.

$395 gets you a spot at the one-day workshop, 15% off all Rosenfeld Media books, and some other special offers coming soon.

Who is Behind This

Will Evans, Director of Experience Design at Semantic Foundry & Brynn Evans, Social Interaction Lead at Bolt | Peters. No relation. We know it's a weird coincidence.

   

Venue

We've got an awesome building for our workshop here in the SOMA area of San Francisco. Think skylights, big open space, and an HVAC system to die for.

Schedule

9:15am

People begin arriving. Oh, and coffee.

9:30am

Introduction to Social Search: Theory, Strategies & Design Considerations

10:15a

Intro to Design Thinking and Design Studio methodology

10:35a

Break. And coffee!

10:45a

Individual and small team design studio ideation around social search problem.

12:45p

LUNCH!

1:45pm

Team collaboration to design concepts that map to enterprise social search problem

2:45pm

Final team presentations

3:15pm

Another break.

3:30pm

Teams identify social search patterns.Each team identifies and presents key design considerations in enterprise social search.

4:30pm

BEER! You earned it.

What is Enterprise Social Search, Anyway?

It may seem like we just strung three unrelated words together, but tapping into social design to improve the quality of enterprise search results is a HUGE new area. This workshop grew out of our very well received talk at Enterprise Search Summit last November.

The presentation below gives a flavor of the topics to be covered in the ESS Design Workshop.

GETTING HERE

Easy walk from Civic Center BART or Muni, and downtown hotels. A parking lot next door for $10 all day is also quite available.



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